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:: Agenda - Retail Risk 2009 ::
Overview of each presentation is provided below the conference agenda.
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Welcome |
08:00 |
Introduction
Selma Black, Manager of Member Services, Consumer Goods Council |
08:15 – 09:15 |
Keynote Presentation - Johannesburg
Gameplan 2010, Gary Bailey, Sports Presenter
Keynote Presentation - Cape Town
Key risk scenarios for 2010 and beyond, Terry Scallan, MIS (SA) MSyI |
09:15 – 10:00 |
The inconvenient truth of 2010 security measures
Assistant Commissioner, BJJ Groenewald (SAPS) |
| 10:00 – 10:30 Mid-morning break |
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10:30 – 11:10 |
Credit and payment card risks for retailers
Susan Coetsee, Head of Commercial Crime Office, SABRIC |
11:10 – 11:50 |
Pre-employment screening reduces risk
Trudie van der Merwe, Director, LPS |
11:50 – 12:30 |
End-to-end processes significantly reduce shrinkage
Buddy Anderson, Retail Specialist, ADT-South Africa |
| 12:30 – 13:30 Lunch Break |
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13:30 – 14:10 |
Partnerships create effective crime prevention
Jan Schoeman, Managing Director, Secuscan |
14:10 – 14:50 |
Return On Security Solution Investment (ROSSI)...Or is it.
Dereck Sigamoney, Strategic Engagements Executive, Bytes Systems Integration |
| 14:50 – 15:20 Mid-afternoon break |
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15:20 – 16:00 |
Getting the best return on your IP investment
Francois Malan, Technical Director, Camsecure |
16:00 – 16:40 |
Case Study: Deployment of an IP System at a Distribution Warehouse
Kevin Monk, Managing Director, Technisec |
16:40 – 17:00 |
The impact of High-definition CCTV on retail security
Roy Alves, Country Manager, Axis Communications |
| Networking cocktail function: 17:00 – 18:00 |
Introduction
Selma Black, Manager of Member Services, Consumer Goods Council
Keynote Presentation - Johannesburg
Gary Bailey, Sports Presenter, Gameplan 2010
Gary is only available to present at the Johannesburg conference.
Bailey is in the unique position of being able to inform attendees of the expected issues we will all face in the run-up to and during the World Cup event. His history in the soccer world allows him to combine the expectations of 2010 with the reality faced in previous events, as well as the solutions the host countries developed. He will focus particularly on the impact of the sudden influx of visitors, logistics and security challenges, and FIFA's regulations.
Keynote Presentation - Cape Town
Terry Scallan: MIS (SA) MSyI - Key risk scenarios for 2010 and beyond
Taking a high-level overview, Terry Scallan chairman of the South African Institute Board of Governors will provide a bird's-eye view of the security issues South African retailers will face in 2010 and beyond. The presentation will examine the implications of violent crime on national security, assessing vulnerabilities and identifying the key risk areas, while also incorporating the latest security practices and policies. Scallan will also provide an overview of 2010 and delve into the security environment after the event.
The inconvenient truth of 2010 security measures
Deputy National Commissioner, Andre Pruis (SAPS)
What are the SAPS plans to ensure safety for all during 2010? Moreover, how will the security measures implemented affect and inconvenience citizens in and around venues. What are and will they do to ensure retail security? How can retailers, property managers and SAPS work together during the event?
Credit and payment card risks for retailers
Susan Coetsee, Head of Commercial Crime Office, SABRIC
This presentation will cover the threats to retail during the Confederation Cup and 2010. She will also provide a high-level overview of operational planning during the games from a commercial crime perspective. Attendees will learn what the retail sector should plan for from a commercial crime perspective, and receive tips on how businesses could protect themselves during this period.
Pre-employment screening reduces risk
Trudie van der Merwe, Managing Director, LPS
It is estimated that the loss caused by white-collar crime to the South African economy is in excess of R80 billion rand per annum. This presentation will examine the ways to ensure the integrity of hiring procedures and personnel checks in order to reduce the potential of fraud - especially with the increase in hiring expected for 2010.
End-to-end processes significantly reduce shrinkage
Buddy Anderson, Retail Specialist, ADT-South Africa
Reduced shrinkage and increased sales volumes can be achieved through the implementation of an end-to-end process realignment. Buddy Anderson will speak about real-life case studies carried out over a number of years that showed immediate and continual improvements, i.e. bottom-line improvements in local and international retail chains.
Partnerships create effective crime prevention
Jan Schoeman, Managing Director, Secuscan
It's time to let the police do what they are trained to do. And it's only by implementing effective partnerships between retailers, SAPS and other service providers that an impact can be made on crime. Most importantly, Schoeman says we should avoid preaching technology without processes. Without standard operating processes, technology and an endless stream of guards is useless.
Return On Security Solution Investment (ROSI) … Or is it.
Dereck Sigamoney, Strategic Engagements Executive, Bytes Systems Integration
Millions of rands are spent by the retail industry on securing their operations. Security systems offering intelligent staff access control systems employing intelligent biometric finger print identification and verification, intelligent IP based camera or CCTV solutions, intelligent POS, customer parking management solutions with intelligent driver and number plate recognition, intelligent article surveillance, intelligent queue maintenance and management solutions, customer loyalty programs using smart card intelligence. Everything has become so smart. All these smarts certainly come at a significant price tag. The real question or the answer should be "How much is this saving us?" or better yet, "How much is this making us? Quantify your ROSI!
Case Study: Deployment of an IP System at a Distribution Warehouse
Kevin Monk, Managing Director, Technisec
The presentation will cover a case study of the deployment of an IP system at a distribution warehouse, the functional requirements of the client and how they were met using technology. The system consists of 128 cameras that are integrated into the client's existing IT infrastructure. It will also demonstrate the power of video analytics not only in distribution, but also retail.
Getting the best return on your IP investment
Francois Malan, Technical Director, Camsecure
This presentation highlights pertinent issues and errors that can cause significant problems when implementing an IP surveillance system. Sometimes the smallest oversight can have a multi-million rand impact on the overall budget.
HDTV network video solutions for retail
Roy Alves, Country Manager, Axis Communications
Retailers face fierce competition and constantly look for new possibilities to improve their bottom line. In this pursuit, many use traditional CCTV solutions which offer reasonable benefits, but the searching, viewing and sharing of recorded video can be time-consuming and the image quality is often not good enough for identification.
A network video solution makes it much easier to handle the recorded video, by making it accessible/shareable over the computer network, and over Internet if desired. It allows digital handling in the same way we are used to handle images and other files on our home computers, instead of using proprietary analogue equipment. All video surveillance and investigations can be handled from a computer centrally, while maintaining the possibility to access the information locally. The recorded video can now be recorded in different resolutions & frame rates across many recorders as required.
Working with progressive scan, network cameras with HDTV performance now deliver true colour representation and clear images even if the object is moving fast. This makes it a highly attractive solution for retailers requiring greater image detail to be used in a court of law for prosecution
This presentation will examine the real, measurable benefits of not only using network video solutions in retail, but the added benefits HDTV will add to retailers bottom lines.
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